Privacy Policy

Web Privacy Statement

Anqa Limited ('Anqa Compliance', 'we', 'us', 'our') is committed to protecting your privacy and complying with applicable privacy and data protection laws in the jurisdictions where we operate, including regions within South East Asia, South Asia, and Sub-Saharan Africa, when dealing with personal information. Personal information means information about an identifiable individual (a natural person).

This policy sets out how we collect, use, disclose, and protect your personal information.

This policy does not limit or exclude any of your rights under applicable law. We encourage you to familiarise yourself with the privacy regulations relevant to your jurisdiction.

Changes To This Policy

We may change this policy by uploading a revised policy onto our website. The change will apply from the date that we upload the revised policy.

What Personal Information We Collect

We collect personal information about you from:

• You, when you provide that personal information to us, including via our website and any related services, through any registration or subscription process, through any contact with us (e.g., telephone call or email), or when you buy or use our services and products.
• Third parties where you have authorised this, or the information is publicly available.

If possible, we will collect personal information from you directly.

How We Use Your Personal Information

We will use your personal information for purposes including:

• to provide services and products to you;
• to verify your identity;
• to market our services and products to you, including contacting you electronically (e.g., by text or email for this purpose), subject to your consent where required by law;
• to improve the services and products that we provide to you;
• to bill you and to collect money that you owe us, including authorising and processing payment transactions;
• to respond to communications from you, including inquiries or complaints;
• conducting publicity campaigns;
• to conduct research and statistical analysis (on an anonymised or aggregated basis where possible);
• to protect and/or enforce our legal rights and interests, including defending any claim;
• for any other purpose authorised by you or permitted by applicable law.

Disclosing Your Personal Information

We may disclose your personal information to:

• another company within our group;
• any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre we use to provide the website or other services and products;
• other third parties (for anonymised statistical information);
• a person or authority who can legally require us to supply your personal information (e.g., a regulatory authority or law enforcement agency);
• any other person authorised by applicable law;
• any other person authorised by you.

Businesses that support our services and products may be located outside the jurisdiction where you reside. This means your personal information may be held and processed in other countries. We take steps to ensure that any international transfer of information is carefully managed to protect your rights and interests and is compliant with applicable data protection laws.

Protecting Your Personal Information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Your Rights & Choices - Accessing and Correcting Your Personal Information

Subject to certain grounds for refusal under applicable law, you generally have the right to access the readily retrievable personal information that we hold about you and to request a correction to your personal information. Before you exercise this right, we may need evidence to confirm that you are the individual to whom the personal information relates.

In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

If you want to exercise any of your rights under applicable privacy law, please email us at app@anqaaml.com. Your email should provide evidence of who you are and set out the details of your request (e.g., the personal information, or the correction, that you are requesting).

We may charge you our reasonable costs of providing you copies of your personal information or correcting that information, where permitted by law.

Internet Use

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

If you post your personal information on any public areas of our website (like a message board or chat room), you acknowledge and agree that the information you post is publicly available.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site's privacy policy before you provide personal information.

We use cookies (small text files transferred to your computer's hard drive) to monitor your use of our website and improve your experience. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of our website.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at app@anqaaml.com.