Know Your Customer Hub

Keep everything in one place. Anqa’s KYC Hub gives you a single, reliable home for all customer data.

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The Challenge

  • Fragmented customer data across multiple systems
  • Inconsistent KYC processes between departments
  • Difficulty maintaining current customer information
  • Regulatory challenges with ongoing due diligence
  • Time-consuming customer data retrieval for audits

Our Solution

Anqa’s Know Your Customer Hub keeps everything in one place—customer info, documents, risk assessments—all organised and easy to manage. It cuts out the back-and-forth, keeps your data consistent, and makes meeting regulatory requirements a whole lot smoother.

Key Features

Designed specifically for microfinance institutions and non-banking financial companies

Centralised Customer Database

Single source of truth for all customer KYC data, documentation, and history.

Automated Refresh Cycles

Intelligent scheduling of customer information updates based on risk levels.

Digital Document Management

Secure storage with advanced search capabilities for quick information retrieval.

Comprehensive Audit Trails

Detailed logging of all customer data changes and access for complete transparency.

Real-World Applications

How our clients are transforming their customer onboarding

Multi-Branch Commercial Bank

A regional bank rolled out Anqa’s KYC Hub across all its branches to unify customer data management. The result? Cleaner, more consistent records and much simpler regulatory reporting—bank-wide.

60% Reduction in KYC processing time
Enhanced Regulatory compliance rate
40% Decrease in operational costs

Seamless Integration

Connect with other components of the Anqa AML platform

Risk Assessment

Customer data from KYC automatically flows into our risk assessment engine for immediate profiling.

Sanctions Screening

Verify customer identities against global and local watchlists during the onboarding process.

Loan Approval

Customer data from KYC automatically flows into our loan approval engine.

API Connectivity

Easy integration with your existing CRM, loan management, and core banking systems.

Ready to Transform Your Customer Onboarding?

Join the growing number of financial institutions using Anqa's KYC Hub to streamline compliance and accelerate growth.

Know Your Customer Hub - FAQ’s

  • KYC (Know Your Customer) is the process of verifying the identity of your clients. It’s required under financial regulations to prevent fraud, money laundering, and terrorist financing. If your business handles money, offers financial services, or deals with customer risk—you likely need a KYC process in place.

  • Yes. Many small and medium businesses—including money transfer agents, mobile money providers, accounting firms, and real estate agents—are legally required to conduct KYC, especially if they operate in regulated sectors. Anqa’s KYC Hub offers simple, scalable tools for businesses without dedicated compliance teams.

  • Absolutely. Anqa is built for emerging markets and supports flexible KYC options, including:

    • National ID scans

    • Mobile number verification

    • Alternative documents like voter cards or utility bills

    • Manual overrides for rural onboarding

      This makes it easier to stay compliant even in low-documentation environments.

  • Our platform doesn’t just onboard customers—it helps you monitor them. You’ll see when:

    • A customer’s risk profile changes

    • Their ID is expiring

    • New sanctions information appears

    You can update records, request new documents, and maintain an audit trail—all in one place.

  • Anqa lets you apply a risk-based KYC approach, which means:

    • Simplified KYC: For low-risk clients (Publicly Listed Organisations on a recognised exchange)

    • Standard KYC: Your default onboarding flow

    • Enhanced Due Diligence (EDD): For high-risk clients, such as foreign entities, politically exposed persons (PEPs), or crypto users.

    Our system helps you determine the right level based on client activity and profile.

  • Unlike global tools built for large corporations, Anqa is tailored to:

    • Low-cost environments

    • Mobile-first teams

    • Emerging market regulations

    We offer right-sized workflows, regional compliance coverage, and support in areas where ID access is limited or fragmented.

  • Yes. Modern KYC includes screening for:

    • Global sanctions lists (e.g. UN, OFAC, EU)

    • Local Domestic Regulatory Lists

    Anqa’s KYC Hub has built-in screening so you don’t need to integrate third-party tools.

  • Yes. You can use our platform to verify:

    • Individuals (ID, address, phone)

    • Sole proprietors and SMEs

    Corporate clients, including Ultimate Beneficial Owners (UBOs)
    We provide flexible templates to capture the right data for each type of client.